Block & Ridge

Questions and answers

The model

What do I get?

A model of the square you picked on the map, made to order in our Peoria, Arizona workshop and set in a black frame. Streets, buildings, parks, trees, water and the shape of the land all stand out in relief.

What sizes are there?

  • The Neighborhood: 8 in square with the frame, covering about 0.6 mi on each side. $75.
  • The District: 10 in square with the frame, covering about 0.8 mi on each side. $100.

What scale is it?

About 1:5,500. One inch on the model is about 460 feet on the ground.

Can I zoom in?

Yes. In the map, slide the zoom up to 2x to cover a smaller area shown larger, so individual buildings and street layouts stand out. At 2x, one inch is about 230 feet. The model, frame and price stay the same. Landscape models can zoom out to 0.5x to fit a whole canyon or mountain range, or in up to 3x.

What colors is it?

Four colors on the map: sand beige ground, ivory white buildings, roads and bridges, green parks, grass and trees, and light blue water. The frame is black. Colors aren't customizable yet.

Will my house be on it?

Models are built from open map and elevation data, mostly OpenStreetMap and Overture Maps. Coverage varies from place to place: not every building is mapped, and a recent build may be missing. Very small details, like sheds, are too small to show at this scale.

Can I see it before I order?

The square on the map shows exactly the area your model covers. Save it to get a link you can share or come back to.

Ordering and shipping

How long does it take?

Each model is made to order and ships within 5 business days. It travels by USPS Priority Mail, which usually takes 3 to 4 business days after it ships.

Where do you ship, and what does it cost?

Every model is crafted in Peoria, Arizona and ships from our workshop there, to US addresses only for now. Shipping is free by USPS Priority Mail. You'll get an email with a tracking link when it ships.

Do you charge sales tax?

Yes, where required. It's worked out from your shipping address at checkout.

I have a promo code. Where does it go?

On the payment page, after you click Checkout in your cart.

How do I pay?

Payment is handled by Stripe on their secure page. Your card details go to Stripe and never reach us.

What if it arrives damaged, or I want to return it?

Every model is made to order for your place, so we can't accept returns or changes once your order is placed. If it arrives damaged or has a defect, email contact@blockandridge.com within 7 days of delivery with photos of the model and the box, and we'll make you a new one and ship it free, or refund you. Small differences in color and finish from the preview are normal. Models are built from open map data, so a missing or out-of-date building isn't a defect.

Care

How do I display it?

It stands on a desk or shelf. [To be confirmed: whether the frame can hang on a wall]

How do I clean it?

Dust it with a soft, dry brush or a puff of air. Keep it out of hot cars and strong direct sun, which can soften or fade the plastic over time.

How do I reach you?

Email contact@blockandridge.com with your order number (it starts with BR-).